Contact Hyatt Gold Passport

You can request account information by mail, phone or email. Please be sure to have your Hyatt Gold Passport® account number and password ready.


By Email

For your convenience, use our online form to send us your comments or questions.
Email Hyatt Gold Passport

By Phone in the U.S. or Canada
Reservations and Customer Service 800 228 3360
Automated Account Information Line 800 514 9288
By Phone Outside the U.S. or Canada
Reservations and Customer Service 1 402 593 8615
Automated Account Information Line 1 402 592 6433

North/South America & The Caribbean Asia/Pacific Europe/Africa/Middle East

North/South America & The Caribbean

Contact numbers only valid when called from the country of origin
Region Telephone Fax
Argentina +54 11 5218 4518/19 +54 11 5218 4518/19
Brazil +55 11 3257 8855 +55 11 3255 0152
Chile +56 2 233 4343 +56 2 233 4766
Columbia +57 1 610 0598 +57 1 610 8602
Costa Rica +506 258 5854 +506 255 0706
Dominican Republic +1 809 565 3500 +1 809 565 1221
Ecuador +593 2 227 1180 +593 2 224 9480
El Salvador +503 298 6230 +503 245 1975
Guatemala +502 2366 7384/2333 6915 +502 2366 7383
Mexico
(Mexico City) 		01 800 00 500 00 (toll-free)
+52 55 9138 1234 		+52 55 5557 8746
Panama +507 263 3033 +507 263 3570
Peru +51 1 444 7000 +51 1 242 3600
Uruguay +59 82 902 9631 +59 82 902 1951
U.S., Canada & Caribbean 1 800 233 1234 (toll-free) +1 402 593 9838
U.S. TDD (for hearing impaired) 1 800 228 9548 (toll-free)
Venezuela +58 212 285 5384/7384 +58 212 286 2617

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Asia/Pacific

Contact numbers only valid when called from the country of origin
Region Telephone Fax
Australia 13 1234 +61 3 9650 6950
Hong Kong +852 2956 1234 +852 2956 2151
India +91 141 662 1234
+1 800 122 1234 (toll-free) 		+91 141 407 4201
Indonesia +62 21 315 1234 +62 21 3193 5493
Japan
(except Tokyo 03 area) 		+81 3 3288 1234
0120 512 343 (toll-free) 		+81 3 3222 0430
+81 3 3222 0430
Korea +800 0200 1234 (toll-free) +81 3 3222 0430
Malaysia 1 800 80 1085 +65 6732 6921
New Zealand 0800 44 1234 (toll-free) +61 3 8843 1300
Norway 800 11085 +49 6131 973 1235
People's Republic of China
Beijing,Xian,Tianjin,Northern Provinces 10 800 852 0230 (toll-free) 10 800 852 0231
Shanghai,Guangzhou,Southern Provinces 10 800 152 0230 (toll-free) 10 800 152 0231
Singapore +65 6735 1234 +65 6732 6921
Taiwan 00 801 85 3888 (toll-free) 00 801 85 3168
Thailand +66 2 254 1234 +66 2 254 6336

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Europe/Africa/Middle East

Contact numbers only valid when called from the country of origin
Region Telephone Fax
Austria 0800 293 600 +49 6131 973 1235
Bahrain 8000 4006 (toll-free) +971 4 317 1800
Belgium 0800 1 3229 (toll-free) +49 6131 973 1235
Bolivia +59 12 212 4475 +59 12 244 3506
Denmark 80 01 02 29 (toll-free) +49 6131 973 1235
Finland 0800 115 251 +49 6131 973 1235
France 0800 90 85 29 (toll-free) +49 6131 973 1235
Germany +49 180 523 1234 +49 6131 973 1235
India +91 141 662 1234
+1 800 122 1234 (toll-free) 		+91 141 407 4201
Ireland 1 800 481 034 +49 6131 973 1235
Israel 1 800 945 0917 (toll-free) +49 6131 973 1235
Italy 800 87 20 21 (toll-free) +49 6131 973 1235
Luxembourg 00 800 1234 1234 (toll-free) +49 6131 973 1235
Netherlands 0800 022 2929 (toll-free) +49 6131 973 1235
Norway 800 11085 (toll-free) +49 6131 973 1235
Poland( thru Germany WWRC) +49 6131 97310 +49 6131 973 1235
Portugal 00 800 1234 1234 +49 6131 973 1235
Russia 810 800 2316 1012 (toll-free)
+7 495 727 4419 		+49 6131 973 1235
Saudi Arabia 800 8 971 400 (toll-free) +971 4 317 1800
South Africa 0800 9 91029 (toll-free) +49 6131 973 1235
Spain 8000 98 1 98 (toll-free) +49 6131 973 1235
Sweden 020 795 129 (toll-free) +49 6131 973 1235
Switzerland 0800 554 772 (toll-free) +49 6131 973 1235
United Arab Emirates 8004097 (toll-free)
+971 4 209 6661 		+971 4 209 6662
United Kingdom 0845 888 1234 0845 88 329 81

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Mail:
Hyatt Gold Passport
Customer Service Center
PO Box 27089
Omaha, NE 68127-0089 USA 		Fax:
1 402 593 9449